Every effort is made to ensure you receive a high standard of service. If you are not satisfied with the service you have received, you should contact:-

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Customer Relations Manager

Montaldo Insurance Agency Limited

98/2

Melita Street

Valletta

VLT 1120

e-mail: info@montaldoinsurance.com

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To help us to deal with your comments quickly, please quote your policy or claim number and the name of the policyholder.

 

We will do our best to resolve any difficulty directly with you, but if we are unable to do this to your satisfaction, you may be entitled to refer the dispute to the Office of the Arbiter for Financial Services who will review your case and who may be contacted at:

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Office of the Arbiter for Financial Services

N/S in Regional Road

Msida MSD 1920

Malta

e-mail: complaint.info@financialarbiter.org.mt

or telephone 8007 2366 or 2124 9245.